Effective date: May 7, 2018
Leostream Corporation (“us”, “we”, or “our”) is committed to protecting the privacy of our website visitors, customers, partners, and end users.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our products, website (www.leostream.com), license server, or support portal (collectively, the “Service”), and the choices you have associated with that data.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, which page in the website you visited).
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data Processor (or Service Provider)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Types of Data We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
You can visit our website without revealing any personal information. However, we will collect personally identifiable information when you voluntarily provide it to us, for example, to view a recorded Webinar. Personally identifiable information (“Personal Data”). may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Job title and employer
- Address and country
- Cookies and Usage Data
When purchasing Leostream products or services, we may also collect billing and transactional information.
We may also collect information on how our website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), the pages of our website that you visit, the time and date of your visit, and other diagnostic data.
Tracking Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are not used to run programs or deliver viruses to your computer. Cookies are sent to your browser from a website and stored on your device. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you entered contact information to download a Leostream Webinar recording, a cookie helps us to recall your contact information on subsequent visits. When you request access to other Leostream collateral, the contact information you previously provided can be retrieved, so you can quickly submit your request.
You have the right to decide whether to accept or reject cookies. You can exercise your preferences in relation to cookies served on our Service by using our cookie consent tool. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Use of Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you (where this is in accordance with the law). You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Additional examples of how Leostream Corporation uses your collected data include:
- To provide you with Leostream products and services
- To respond to your requests or provide information requested by you
- To provide customer support
- To send administrative or account-related information to you
- To provide information on product updates and events
- To gather analysis or valuable information so that we can improve our Service and better understand our customers
- To monitor the usage of our Service
- To detect, prevent and address technical issues
Retention of Data
Leostream Corporation will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Leostream Corporation may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Leostream Corporation may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Leostream Corporation
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Leostream safeguards your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Leostream Corporation aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you have an account with Leostream Support, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at [email protected].
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
- To request that Leostream stop processing your personal information and/or to stop sending you marketing communications
- To request that we restrict processing of your personal information in certain circumstances (for example, where you believe that the personal information we hold about you is not accurate or lawfully held)
You have the right to data portability for the information you provide to Leostream Corporation. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By email: [email protected]