Leostream Customer Success Services
Shorten the path to production with premium services
Our customer success services team is here to help. With decades of experience in the virtual desktop and hosted application space, we are experts at ensuring that your environment supports every aspect of your organization’s unique IT needs.Leostream offers ‘Quick Start’ services to assist customers with implementing and integrating the Leostream solution in their environment.
The following services are offered in the Leostream Quick Start.
- Architecture Overview
- Integration with Active Directory, LDAP for authentication
- Import desktops from one environment, such as AWS, Azure or VMware
- Integration with the Leostream Gateway
- Overview of Connection Broker policies for desktop offers
- Overview of user assignments and desktop offers
- Instruction on installation and configuration of the Leostream Agent
- Overview of System logs and maintenance
Leostream offers ‘Quick Start Plus’ services to assist customers with implementing and integrating the Leostream solution in their environment. In addition, the Quick Start Plus includes Project Management and Training Services.
The following services are offered with the Leostream Quick Start Plus.
- Architecture Overview
- Integration with Active Directory, LDAP for authentication
- Integration with one of the following
- SAML Authentication
- Radius MFA
- Duo MFA
- Integration with hosted desktop environments, such as AWS, Azure of VMware
- Integration with the Leostream Gateway
- Overview of Connection Broker pools and provisioning
- Overview of Connection Broker plans for desktop connections and assignment
- Overview of Connection Broker policies for desktop offers
- Overview of user assignments and desktop offers
- Instruction on installation and configuration of the Leostream Agent
- Overview of System logs and maintenance
Other Services
- Project Portal
- Administrator/Engineer Training
- Basic System Documentation
- 3rd Party Integration/Consulting
Leostream Professional Services are available as an All-In-One package that includes Project Management, Implementation, and Training. The assigned Leostream Project Manager will create a tailored service engagement to meet your needs and expedite the path to a production workflow. Email [email protected] to get started.
Contact your account manager to inquire about our training services or email [email protected]
