VMware Horizon's Limited Options and the Challenge of Switching to RDP

Regarding virtual desktop infrastructure (VDI), VMware Horizon is a popular choice for organizations seeking efficient and secure remote desktop solutions. However, one of the challenges that users face with VMware Horizon is its limited display protocol options. The primary display protocols offered by VMware Horizon are Blast and PCoIP (PC over IP), which, while effective in specific scenarios, can pose difficulties when switching to alternatives like RDP (Remote Desktop Protocol). This limitation can significantly affect end-user productivity and lead to an influx of IT support calls.

VMware Horizon’s primary display protocols, Blast and PCoIP, are proprietary protocols developed to deliver high-quality graphics and smooth user experiences in virtual desktop environments. While they excel in performance within VMware’s ecosystem, they have certain drawbacks, including limited compatibility with non-VMware environments. This limitation can become a significant issue when organizations explore alternatives like RDP, a more widely adopted and standardized protocol.

The challenge of switching to RDP from Blast or PCoIP lies in the differences between these protocols. RDP is a protocol developed by Microsoft, making it a default choice for Windows-based virtual desktops. Organizations may consider transitioning to RDP to save costs, enhance compatibility with a broader range of devices, or align with existing Microsoft infrastructure. However, this switch can be a complex undertaking.

One of the primary issues is the need to reconfigure virtual desktops and infrastructure to support RDP. VMware Horizon is optimized for Blast and PCoIP, meaning that virtual machines are configured with these protocols in mind. Transitioning to RDP often requires reconfiguration, potentially leading to compatibility issues, decreased performance, and downtime.

Moreover, end-users may experience productivity challenges during this switch. RDP may not deliver the same performance, graphics quality, and responsiveness level as Blast or PCoIP, particularly when connecting over less-than-ideal network conditions. As a result, users may encounter slower response times, reduced graphics fidelity, and potential interruptions in their workflow. This decrease in productivity can lead to frustration among end-users, negatively impacting their overall satisfaction with the virtual desktop environment.

The limited protocol choice and the challenges of transitioning to RDP can also result in an influx of IT support calls. End-users encountering issues with RDP may seek assistance from IT departments, adding to the workload of support teams. IT staff must be well-prepared to address these challenges swiftly and efficiently, ensuring minimal disruption to daily operations.

The good news is that an alternative does exist! Leostream offers a comprehensive alternative to VMware Horizon with NICE NICE DCV, a versatile display protocol. NICE DCV provides flexibility and can be used on AWS EC2, Amazon WorkSpaces Core, or on-premises. You can transition seamlessly from Horizon while still using your VMware licenses. Leverage cost-effective thin client repurposing with Stratodesk, and if you prefer PCoIP, integrate with HP Anyware. Streamline procurement by getting Leostream and NICE DCV from a single vendor, ensuring a hassle-free experience with excellent Leostream Support. Leostream empowers your organization with flexible display protocol options, cost savings, and simplified procurement.

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