Creating a virtual desktop experience that your users will not only accept, but prefer, means getting the integration details right for the “last mile” of a VDI: where the user interacts with their thin client or other device. A key part of this is making sure end users can use their USB devices just like they were plugged into the local desktop – memory sticks, USB headphones, PDA synching - to name only a few.
At the same time, one of the key benefits of the virtual desktop for IT is the ability to implement business policies to control what end users can and cannot do with their desktops. In this light, USB devices come up as a critical management area. For example, a bank can’t allow memory sticks to be used in the treasury department, but USB headphones and PDA synching are a must for productivity. In another department, all three are allowed.
How do you balance the need for a great end user experience with the management requirements of the business without getting into a lot of complicated and unwieldy scripting?
The Leostream Connection Broker provides granular policies that allow you to control end user use of USB devices by device class or even down to the level of the specific device itself. USB devices can be managed according to user and location.
Once the administrator has established the USB management policies, end users can select particular devices to pass through; end users with multiple remote desktops can pass different devices to different desktops. And Leostream provides this control for a broad array of USB devices.
Leostream Connection Broker USB Management is a powerful means for ensuring end user satisfaction while providing IT with powerful, granular policies that can implement business rules accurately to keep systems and data safe, secure, and compliant.